Passenger

Exploring the implications of digital communications on the airport industry

Exploring the implications of digital communications on the airport industry

An enormous shift has taken place over the past 5 years in the way airports communicate and converse with their passengers. The implications of social media, smartphone applications and other technology have presented airports with opportunities to empower and inspire the passenger experience like never before. And ACI EUROPE is exploring its implications, as Robert O’Meara reports.

Warsaw Chopin completes runway resurfacing and starts rebuild of Terminal A

Closing your main runway for major repairs during the peak summer season, while having to cope with record numbers of passengers, is probably one of the biggest challenges an airport can face. So the fact that Warsaw Chopin Airport managed to complete its runway resurfacing work a couple of weeks ahead of the planned completion date, will be a huge relief to all concerned. Ralph Anker explores the developments.

Stockholm Arlanda innovating to improve passenger experience

Swedavia has invested SEK400 million (€45m) in the refurbishment and expansion of Stockholm Arlanda’s Terminal 2. Against a backdrop of moderate traffic increases across Europe, the airport is enjoying notable growth and the passenger experience is at the very heart of its investment strategy. Airport Director Kjell-Ake Westin outlined the developments to Ross Falconer.

Arad expanding as it seeks more LCC services

Arad International Airport, located in western Romania, expects to handle 100,000 passengers this year as it experiences a steep growth trajectory. It is investing in two major projects – a modernised passenger terminal and a runway extension – as it strives to secure more low-cost services, as Grec Mircea, Chief Engineer, Arad International Airport, outlined to Ross Falconer.

Advanced new terminal will unlock Odessa’s potential

As passenger traffic to one of Ukraine’s most inviting cities continues to escalate, the redevelopment of Odessa International Airport is providing a state-of-the-art platform for growth. The airport’s newly appointed Director Vitaliy Portyanko gave Amy Hanna an exclusive insight into the expansion of the dynamically developing airport, and the construction of the new passenger terminal that is set to transform its operations.