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Passenger

ANA introduces Japan’s first self-service bag drop at Tokyo Haneda

All Nippon Airways (ANA) earlier this month launched the nation’s first self-service bag drop for domestic passengers at Japan’s busiest airport, and announced its plans to install the greatest number of systems in the world by the end of 2015.

10-year transformation programme unveiled by Manchester Airport

Manchester Airports Group has announced a 10-year investment programme for Manchester Airport that will transform the gateway through developments worth up to £1 billion (€1.4bn) over the course of the next decade. The modernisation will ensure that the airport continues to thrive as a national asset, and play an even greater role as the UK’s gateway to the North.

Aruba Happy Flow lays foundations for wide-reaching European preclearance programme

The governments of Aruba and the Netherlands, Schiphol Group, KLM, and Aruba Airport Authority, have collaborated to launch an innovative pilot project – Aruba Happy Flow – which lays the foundations for a European preclearance programme.

Innovation Showcase

Highlighting the fact that improving the passenger experience remains a priority, a number of Europe’s airports and airlines are investing in new services, facilities and technologies to help make the journey through the airport as seamless and enjoyable as possible. Ryan Ghee reports.

The Top 10 airport innovations of 2015 so far…

As we enter June we near the end of the first half of a year rich in invention and creativity, as gateways the world over unveil pioneering projects designed to help travellers make the most of their time at the airport and improve the overall passenger experience. Here, Airport Business outlines its Top 10 airport innovations of the year so far.