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Passenger

Newcastle Airport opens sensory area for passengers with hidden disabilities

Newcastle Airport has opened a sensory area for passengers with hidden disabilities. The area provides a designated relaxing and safe environment for passengers with hidden disabilities, such as autism, dementia, sensory issues and mental health issues.

Innovation Showcase – Spring 2019

Committed to digital innovation, airports across Europe are introducing breakthrough technologies to create a better travel experience for all passengers. Report by Marta Dimitrova

Pafos and Larnaka airports expedite border clearance with biometric-enabled kiosks

Automating passenger processing using border kiosk technology has the potential to provide a solution that is secure, efficient and innovative – all of which may work together to transform the traveller experience. Chris Gilliland, Director of Innovative Travel Solutions, Vancouver Airport Authority, briefs Ross Falconer on the first implementation of BORDERXPRESS in Europe at Pafos and Larnaka airports.

Miami International Airport launches biometric exit technology

Miami International Airport has launched biometric exit technology on Lufthansa’s service to Munich. The technology means passengers can now board using facial recognition rather than a boarding pass and passport.

“Want to enjoy an easy, relaxed airport experience? It’s all about waiting”

Waiting in line is considered by some to be almost as bad as torture, but it’s one of life’s inevitabilities. But, what if there was a way to make airport queues move faster and keep the experience more pleasant for those in line? It all comes down to understanding why queuing is so painful, and doing something about it. By Christian Bugislaus Carstens, Marketing Manager, Veovo, BlipTrack