Hurghada International Airport is transforming the passenger experience at its new terminal with the implementation of next generation IT solutions.
A state-of-the-art passenger processing platform, and baggage management and airport operations systems are improving the airport journey at the gateway to Egypt’s Red Sea Riviera, with new self-service options, the latest baggage handling solutions and more efficient passenger management for shorter queues.
“We have made major renovations at Hurghada Airport to better serve the growing number of leisure passengers in the region as Egypt’s tourism sector continues to recover,” explained Eng. Ismail Aboulez, Chairman and CEO of the airport’s operator Aviation Information Technology Company (AVIT). The airport has implemented a state-of-the-art passenger-processing platform, and baggage management and airport operations systems.
The new solutions, supplied by air transport IT specialist SITA, are also helping the airport improve operational efficiency by integrating airport systems, and providing a single control point for airport operations.
“We have made major renovations at Hurghada Airport to better serve the growing number of leisure passengers in the region as Egypt’s tourism sector continues to recover,” explained Eng. Ismail Aboulez, Chairman and CEO of the airport’s operator Aviation Information Technology Company (AVIT). “SITA’s airport solutions incorporate the industry’s most advanced technology and align with industry trends, such as self-service. So we’re creating a more enjoyable passenger experience, while at the same time cutting costs and improving operational efficiency.”
SITA’s AirportConnect Open passenger processing platform will provide the airport with more than 135 common-use workstations and 10 common-use self-service kiosks for check-in. With the new platform, all airlines using the airport can access their respective IT applications in real-time on shared equipment. They can also use any airport desk, gate or self-service kiosk for passenger check-in and boarding for maximum flexibility and convenience. The BagManager baggage management system meanwhile is improving baggage-processing efficiency at the airport, while simplifying baggage operations and facilitating on-time departures.
